Support

Contact Us

For any questions, bug reports, or feedback, email us at admin@loriccoandco.com. We typically respond within 24-48 hours.

Common Questions

How do I export my data?

Go to Settings → Data Management → "Export CSV." This will create a CSV file containing all your logged data that you can share or save.

How do I delete all my data?

Go to Settings → Data Management → "Delete All Data." This action is permanent and cannot be undone. Since all data is stored locally on your device, deletion is instant.

How do I restore a purchase?

If you've purchased BowelBuddy Pro and need to restore it (for example, after reinstalling the app or switching devices), go to Settings → "Restore Purchases." This will restore your Pro unlock through the App Store.

Is my data backed up?

All data is stored locally on your device. If you delete the app, your data will be lost. We recommend using the CSV export feature periodically to keep a backup. Cloud backup support is planned for a future update.

Important Notice

BowelBuddy is a wellness tracker, not a medical device. If you're experiencing severe digestive symptoms, please consult a healthcare provider. If you experience blood in stool, sudden unexplained changes lasting more than 2 weeks, or severe pain, seek immediate medical attention.